Savant App LTD respects your privacy and is committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). This Privacy Policy describes how we collect, use, and share personal information we obtain from users of our ecommerce app ("App") and our core website ("Website"), collectively referred to as our "Services."
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Information We Collect
We may collect the following personal information from you:
a. Contact Information: When you sign up for our App, we collect your name, email address, and phone number.
b. Transaction Information: When you place an order through our App, Shopify processes the payment, but we may receive and store transaction information, such as order details and payment status, to provide customer support.
c. Marketing Preferences: We may also collect your marketing preferences when you opt in or out of receiving marketing communications from us.
How We Use Your Information
We use your personal information for the following purposes:
a. To provide our Services, including processing and fulfilling orders, providing customer support, and improving our App and Website.
b. To communicate with you about your account, transactions, and other customer service inquiries.
c. To send you marketing communications if you have opted in to receive them.
d. To comply with legal obligations, protect our rights and interests, and enforce our policies.
How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
a. With Shopify, our payment processing partner, to facilitate transactions and provide customer support.
b. With service providers, contractors, or partners who help us operate our business and provide our Services.
c. As required by law, court order, or other legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Marketing Communications
You can choose whether or not to receive marketing communications from us. If you no longer wish to receive these communications, you can opt out by following the unsubscribe instructions in the emails or by contacting us at; hello@savants.com
Your Rights
You have the right to access, update, or delete your personal information. To exercise your rights, please contact us at; hello@savants.com. We will respond to your request within a reasonable timeframe.
Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our Website or App, along with the date of the last update.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Savant App LTD, Wisteria Grange Barn Pikes End Pinner London HA5 2EX
Customer Service Email: hello@savants.com
[End of Privacy Policy]
Last Updated: 31/05/2023